Privacy policy

Last Updated: June 12, 2026

This Privacy Policy describes how Jokyjor (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.jokyjor.com (the “Site”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information necessary to operate our store, provide our services, process orders, and improve the customer experience. This may include:

Contact Information:
Name, billing address, shipping address, phone number, and email address.

Order Information:
Details related to your purchases, including products ordered, order number, transaction records, shipping details, and customer service history.

Payment Information:
Payments are processed securely through third-party payment providers, such as Shopify Payments, PayPal, or other supported payment gateways. We do not store your full credit or debit card details on our servers.

Account Information, if applicable:
Login credentials, saved preferences, order history, and account settings.

Device and Usage Data:
Information such as IP address, browser type, device type, operating system, time zone, referring pages, pages viewed, and interactions with our Site through cookies and similar technologies.

Communication Information:
Information you provide when contacting us, including emails, messages, inquiries, reviews, or customer support requests.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process payments, confirm orders, fulfill purchases, arrange shipping, and provide order updates.
Customer Support: To respond to inquiries, process returns or refunds, and provide assistance.
Communication: To send order confirmations, shipping updates, service-related notices, and responses to customer requests.
Marketing, if you opt in: To send promotional emails, product updates, or special offers only where permitted by law or with your consent.
Security and Fraud Prevention: To detect, investigate, and help prevent fraudulent transactions, unauthorized activity, and other security issues.
Site Improvement: To understand how customers use our Site, improve website performance, enhance products and services, and personalize the shopping experience where applicable.
Legal Compliance: To comply with applicable laws, regulations, tax obligations, accounting requirements, and lawful requests.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

3. Sharing of Personal Information

We do not sell your personal information.

We may share your personal information with trusted third parties only as necessary to operate our business, provide our services, and comply with legal obligations. These may include:

Shopify: Our e-commerce platform provider.
Payment Providers: Such as Shopify Payments, PayPal, or other secure payment gateways used to process transactions.
Logistics and Fulfillment Partners: To process, ship, and deliver your orders.
Customer Support and Service Providers: To help us respond to customer inquiries and provide services.
Analytics and Website Tools: To help us understand website performance and improve user experience.
Legal Authorities: When required to comply with applicable laws, regulations, legal processes, or government requests.

We require service providers to handle personal information only as needed to perform services on our behalf and in accordance with applicable privacy and security requirements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage, remember preferences, support checkout features, and enhance your browsing experience.

Cookies may be used for purposes including:

Keeping items in your shopping cart.
Remembering your preferences.
Understanding how visitors use our Site.
Improving website performance.
Supporting secure checkout and fraud prevention.
Providing relevant marketing or advertising where permitted.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality or your ability to complete a purchase.

For more information about how Shopify uses cookies, please refer to Shopify’s official cookie and privacy documentation.

5. Do Not Sell or Share My Personal Information

We do not sell your personal information.

If applicable based on your location, you may have the right to opt out of certain types of data sharing or targeted advertising. Customers may use the “Do Not Sell or Share My Personal Information” link on our website, if available, to manage certain privacy choices.

You may also contact us at hello@jokyjor.com to request assistance with your privacy preferences.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information, subject to legal or operational requirements.
Withdraw consent for marketing communications at any time.
Opt out of certain data sharing or targeted advertising where applicable.
Request information about how your personal information is collected, used, or shared.

To exercise your rights, please contact us using the contact details below. We may need to verify your identity before processing certain requests.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, legal compliance, accounting, tax, fraud prevention, and reporting obligations.

When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

Our Site uses SSL encryption to help safeguard sensitive data during transmission. We also rely on secure third-party service providers, including Shopify and payment processors, to support secure checkout and transaction processing.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete the information where required.

10. International Data Transfers

Your personal information may be processed and stored in countries outside your country or region of residence, including the United States and other locations where our service providers operate.

By using our Site and Services, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or service-related changes.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Services after changes are posted means you accept the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Jokyjor
Website: https://www.jokyjor.com
Email: hello@jokyjor.com
Phone: +1 531-849-5562
Business Address: 5307 Hodges Rd, Fuquay-Varina, NC 27526, United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time, ET
Sunday: Closed