Terms of service

Last Updated: June 12, 2026

Welcome to Jokyjor. Throughout this site, the terms “we”, “us”, and “our” refer to Jokyjor.

We operate this website and online store, including all related information, content, features, products, and services collectively referred to as the “Services”, to provide customers with access to our products and purchasing functionality. Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Terms and Billing Policy, and other applicable store policies. If you do not agree to these Terms, you may not access or use our Services.

1. Eligibility and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you are using the Services under the supervision of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to provide current, complete, and accurate account, billing, and shipping information when using our Services or placing an order.

2. Products and Information

We strive to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur.

Product appearance, including colors, size perception, and texture, may vary depending on your device, screen settings, lighting, and product photography.

Product availability may change without notice.

We reserve the right to correct errors, update information, or modify product details where necessary. If a material error affects your order, we will contact you using the information provided at checkout.

3. Orders and Billing

Order Acceptance
Placing an order does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit an order when necessary, including due to product availability, suspected fraud, pricing or product information errors, payment issues, shipping restrictions, or other legitimate operational reasons.

If an order is modified or canceled, we will attempt to notify you using the email address, phone number, or billing information provided at checkout.

Accurate Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases.

We are not responsible for delays, failed delivery, or losses caused by incorrect or incomplete information provided by the customer.

Payment Authorization
By placing an order, you authorize us or our payment providers to charge your selected payment method for the total amount shown at checkout, including product price, applicable taxes, shipping fees, and any other charges clearly displayed before purchase.

For more details, please review our Payment Terms and Billing Policy.

4. Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, customs processing, high order volume, incorrect shipping information, or other circumstances beyond our control.

Risk of loss may pass to you after the order is delivered to the shipping address provided at checkout, subject to applicable law and our Shipping Policy.

For more details about processing times, shipping times, delivery areas, shipping costs, and related information, please review our Shipping Policy.

5. Returns and Refunds

Returns, refunds, exchanges, cancellations, damaged items, incorrect items, and related matters are handled in accordance with our Return and Refund Policy.

Please review our Return and Refund Policy for full details regarding eligibility, return window, return shipping costs, restocking fees, refund timelines, and procedures.

6. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

Please review our Privacy Policy for more details.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product photos, icons, videos, design elements, page layout, and other materials, is the property of Jokyjor or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, license, or exploit any content from our website without prior written permission from us or the applicable rights owner.

8. Prohibited Uses

You agree not to use our Services:

For any unlawful, fraudulent, or unauthorized purpose.
To violate any applicable laws, regulations, rules, or ordinances.
To infringe upon or violate intellectual property rights, privacy rights, or other rights of others.
To submit false, misleading, or inaccurate information.
To transmit viruses, malware, harmful code, or other destructive technology.
To interfere with the security, functionality, or operation of our website or Services.
To collect, track, or misuse personal information of others.
To engage in abusive, harassing, threatening, defamatory, obscene, or otherwise harmful conduct.

We reserve the right to suspend or terminate access to our Services if we determine that these Terms have been violated.

9. Third-Party Services and Links

Our website may include links to third-party websites, applications, services, payment providers, or tools that are not owned or controlled by Jokyjor.

We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services. Your use of third-party services is subject to the terms and policies of those third parties.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Jokyjor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, products, or website.

This includes, but is not limited to, loss of data, loss of profits, business interruption, or other intangible losses.

Nothing in these Terms is intended to limit any rights or remedies that cannot be limited under applicable law.

11. Disclaimer

Our Services and products are provided on an “as available” basis, subject to product availability and applicable store policies.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free from harmful components. However, we take reasonable steps to maintain a safe and reliable shopping experience.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

13. Changes to These Terms

We may update or modify these Terms from time to time to reflect operational, legal, regulatory, or service-related changes.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes are posted means you accept the updated Terms.

14. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: Jokyjor
Website: https://www.jokyjor.com
Email: hello@jokyjor.com
Phone: +1 531-849-5562
Business Address: 5307 Hodges Rd, Fuquay-Varina, NC 27526, United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time, ET
Sunday: Closed